Agilix Backpack

Sometimes during installation you might see a “setup initialization error.” This can be caused be a couple of different things: (1) the Backpack installation file is corrupted or was not completely downloaded before you tried installing it, or (2) you are missing Microsoft .NET 2.0.

Installation file. You may want to delete the Backpack “setup.exe” file you were using and download it again from the Agilix website here. Once you have redownloaded the file, try installing it.

Missing .NET 2.0. Microsoft .NET 2.0 (dotnetfx.exe) may be missing from your computer. This component from Microsoft is a prerequisite for running Backpack. If Backpack can’t find this on your machine before it installs it will try to send you out to get it from the Microsoft web site. Sometimes when you try to get this file, it results in a “Setup initialization error” or similar message. Most computers have this component already, so it’s usually not a problem. You can get it here if needed:

http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en

Save the file to your desktop and then install it. Then install Backpack after that. Once you have the required .NET component installed, you should be able to install Backpack easily.

This is a frustrating InstallShield error. The Agilix Backpack software is delivered with InstallShield during installation, so when InstallShield breaks down that can be a big problem for getting Backpack to install!

Fortunately, you may be able to resolve the issue by following the steps that InstallShield has provided for this problem at:

http://consumer.installshield.com/kb.asp?id=Q108340

Good luck!

This is a frustrating error. There used to be information in the Installshield knowledge base about how to correct this problem, but the information no longer appears to be found at the link below.

http://consumer.installshield.com/kb.asp?id=q110636

You may need to go to the Acresso Support site and search for “error 1327.” Acresso supports the Installshield product: http://support.acresso.com/Default.aspx

Sorry guys – Backpack does not officially work with 64-bit systems.

If you try to install Backpack on a 64-bit machine you might run into an error 0X800F0214 (or similar).

Unfortunately, there are no current plans for a new release that will install natively on 64-bit systems. However, you might be able to get it to work by setting the 32bit .NET 2.0 runtimes as default fallback. The following link may be helpful:

http://social.msdn.microsoft.com/forums/en-US/phoenix/thread/9a43e9a1-a744-4a1a-bb34-3604254c126b/

NOTE: The link above appears to show you how to set your system to use the 32-bit CLR for .NET; however, other sources that advise against doing that. You will need to do some research and make your own determination.

Officially, Backpack is not compatible with 64-bit systems.