Agilix Backpack

There is a way to link content to the Blackboard server that causes the download from Blackboard to Backpack to fail. This method is called Xythos, which uses link ids called xlinks. This method probably allows the content to be linked and utilized in a more efficient manner by the server, overall. However, this new method does not work with Backpack, so if the school changes to this linking method then instead of seeing the content in Backpack you will see errors like this:

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Document Not Downloaded (Error)

Start (59.4 KB) was not downloaded because of the following server error: Moved Temporarily (Found)

To try to download it again now, click the “Download Now” button below.

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Unfortunately, when you click the Download Now button you simply end up in a cycle. The content never shows up.

You can tell if your school is using Xythos by looking at the links to content. If they use Xythos the links will and in xlink ids (something like “xlink_id=XXXX”).

The only solution to this problem at the moment is for the school not to use the new linking method.