Error 1607: InstallShield Scripting Runtime

Written by backpacker on July 10, 2009 – 5:43 pm -

This is a frustrating InstallShield error. The Agilix Backpack software is delivered with InstallShield during installation, so when InstallShield breaks down that can be a big problem for getting Backpack to install!

Fortunately, you may be able to resolve the issue by following the steps that InstallShield has provided for this problem at:

http://consumer.installshield.com/kb.asp?id=Q108340

Good luck!


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Error 1327: Invalid Drive

Written by backpacker on July 10, 2009 – 5:36 pm -

This is a frustrating error. There used to be information in the Installshield knowledge base about how to correct this problem, but the information no longer appears to be found at the link below.

http://consumer.installshield.com/kb.asp?id=q110636

You may need to go to the Acresso Support site and search for “error 1327.” Acresso supports the Installshield product: http://support.acresso.com/Default.aspx


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Blackboard 9

Written by backpacker on July 10, 2009 – 5:20 pm -

To students:

Sorry folks, there is no compatibility with Blackboard 9. Blackboard removed the server component that facilitates the connection, called Mobilizer, from that version of the server. It is unlikely that Agilix will be able to re-develop that component as a building block for the new version of the server.

If you are currently using Backpack with Blackboard 7.x or 8.x then be aware that when your school upgrades to version 9 you will no longer be able to connect with Backpack.

To educators:

Agilix does not support the server-side code (”Mobilizer”) that is required to permit the connection between Agilix Backpack and the Blackboard server. That code, managed by Blackboard, Inc., is currently built into Blackboard server versions 7 and 8. However, Blackboard has decided to drop the Mobilizer from version 9, so Backpack will not be able to connect to that version.

Agilix develops others solutions that provide similar functionality, but not on the Blackboard platform. If you would like to learn more you can find more information about the solutions here: http://www.agilix.com/products.html and http://www.brainhoney.com/

There is also an instructor testimonial on YouTube here (this is a high school implementation): http://www.youtube.com/watch?v=PSA3Ug2jXF4


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Add Multiple Blackboard Connections

Written by backpacker on July 10, 2009 – 4:32 pm -

What do you do if you go to different schools that user Blackboard? Simple – just add a connection to both accounts. Backpack supports multiple Blackboard account connections. You can add as many as you want (as long as the Blackboard servers are compatible).

To add more than one Blackboard account connections click Download > Download a Course in Backpack.

wizard-download-a-course

When the wizard comes up, click the “Click Here to Begin” button.

wizard-click-here-to-begin

Next, click the “Choose Another Blackboard Server” button.

wizard-choose-another-server

Then click “Define a New Blackboard Account.”

wizard-define-new-blackboard-account

Add the login information for the new Blackboard account and click “Connect to Blackboard Now.” (the connection will only work if you are trying to connect to a compatible and enabled Blackboard server)

wizard-connect-to-blackboard-now

You can use this process to add Blackboard accounts from separate schools, or to add different Blackboard accounts from the same school. If you add multiple accounts from the same school, be sure to name the accounts in a way that designates the distinction between accounts so you can keep them straight.


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64-bit Systems

Written by backpacker on July 10, 2009 – 4:25 pm -

Sorry guys – Backpack does not officially work with 64-bit systems.

If you try to install Backpack on a 64-bit machine you might run into an error 0X800F0214 (or similar).

Unfortunately, there are no current plans for a new release that will install natively on 64-bit systems. However, you might be able to get it to work by setting the 32bit .NET 2.0 runtimes as default fallback. The following link may be helpful:

http://social.msdn.microsoft.com/forums/en-US/phoenix/thread/9a43e9a1-a744-4a1a-bb34-3604254c126b/

NOTE: The link above appears to show you how to set your system to use the 32-bit CLR for .NET; however, other sources that advise against doing that. You will need to do some research and make your own determination.

Officially, Backpack is not compatible with 64-bit systems.


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Download .NET 2.0

Written by backpacker on July 10, 2009 – 4:21 pm -

Backpack requires Microsoft .NET Framework 2.0. Most newer machines will have this version or a later version. However, if you do not have .NET 2.0, or if you need to reinstall it, you can find it on the Microsoft website by searching for “.net 2.0 redistributable” in Google. Or just try the link below:

Microsoft .NET Framework 2.0
http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en


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Download Backpack

Written by backpacker on July 10, 2009 – 3:53 am -

Download the latest version of Agilix Backpack from the link below:

http://www.agilix.net/downloads/backpack.exe


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